How do I Fix my WordPress White Screen problem?

Since your White Screen issue is likely caused by a software conflict, you'll need to follow a process of elimination to identify the source.

Clear Your Browsing History / Cache:

  1. Access your browser's history and clear all cookies, saved data, and history files.
  2. Close the browser, wait a minute, and then reopen it.
  3. If your website still doesn’t appear, proceed to the next step.

If the Issue Occurred While Working in WordPress:

  1. Retrace your recent changes, focusing on any coding, plugin, or theme updates.
    • Uninstall any newly installed or updated plugins one at a time, checking for the White Screen after each removal (refresh your browser by holding the Ctrl key and clicking the reload icon).

If the Issue Happened Unexpectedly:

  1. If others have access to your WordPress site, consult with them first.
  2. Check if wp-admin is a blank page as well. Review your website online for error messages, such as:
    • Missing Theme – refer to the appropriate article.
    • Memory Limit – refer here.
    • Timing Out – refer here.

Check Your WordPress Plugins:

Note: Recent automated updates may have affected plugins.

  1. Review all installed or updated plugins.

  2. The quickest method is to deactivate all plugins. Note: Keep all plugins deactivated while troubleshooting.

  3. In the /public_html/wp-content folder, rename the plugin folder.

  4. Log in via wp-admin and check if your website is operational.

    • If the website is accessible, follow the instructions below to reactivate your plugins one at a time. If the White Screen persists, continue to the next step.
  5. In your Dashboard, navigate to Plugins – all will now be displayed as inactive.

  6. Test each plugin individually. If you know which ones were recently installed, start with those; otherwise, proceed in order.

  7. Activate the first plugin.

  8. Refresh your webpage (Ctrl + Refresh) to check if your website is still up.

  9. If the website goes down, deactivate the plugin and move to the next one.

  10. Continue activating and deactivating each plugin until you have tested them all.

  11. If a plugin causes the White Screen, follow the steps below; if not, proceed to the next step.

  12. You have several options:

  • Look for a new plugin with similar functionality.
  • Roll back to the previous version, either by downloading it from WordPress or restoring your last backup.
  • If it's a critical plugin, contact the developer to request a patch.

Checking Other WordPress Integrations:

  1. A conflict may arise between an SSL Certificate and a Content Delivery Network (CDN), although this is uncommon due to their seamless integration with WordPress.
  2. Review any recent activities related to your WordPress site, whether internal or external.
  3. Remove or deactivate any suspect integrations and recheck your website.
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